RETURN OF GOODS
INSTRUCTIONS ON EXERCISING THE BUYER-CONSUMER'S RIGHT TO WITHDRAW FROM THE CONTRACT
- The Buyer acknowledges that, according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of, among other things:
- goods manufactured according to the buyer's requirements or adapted to his personal needs;
- goods in sealed packaging that, for health protection or hygiene reasons, is not suitable for return after the buyer has broken it.
- Unless the case referred to in the previous paragraph or another case where withdrawal from the purchase contract is not possible, the consumer buyer has the right to withdraw from the purchase contract, in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, within fourteen (14) days from the receipt of the goods , and if the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which is an annex to the GTC. Withdrawal from the purchase contract can be sent by the buyer to the address of the seller's registered office or to the seller's e-mail address. This right does not serve as a method of resolving complaints about the goods.
- In the event of withdrawal from the purchase contract in accordance with the previous paragraph, the purchase contract shall be cancelled from the beginning. The goods must be sent to the seller within fourteen (14) days from the delivery of the withdrawal from the contract. If the buyer withdraws from the purchase contract, the buyer shall bear the costs associated with returning the goods to the seller, even in the case where the goods cannot be returned by regular mail due to their nature.
- In the event of withdrawal from the contract in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer's withdrawal from the purchase contract, in the same way as the Seller received them from the Buyer, unless otherwise agreed with the Buyer. The Seller is also entitled to return the performance provided by the Buyer when the Buyer returns the goods or in another way, if the Buyer agrees and no additional costs are incurred by the Buyer. If the Buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Seller, the Seller shall return the costs of delivery of the goods to the Buyer in the amount corresponding to the cheapest method of delivery offered. If the Buyer withdraws from the purchase contract, the Seller is not obliged to return the funds received to the Buyer before the Buyer returns the goods or proves that he has sent the goods to the Seller, whichever occurs first.
- The goods that the buyer will send as part of this withdrawal must be returned in the original intact packaging, the goods should not show signs of use, should be undamaged, complete and with a copy of the proof of purchase. The goods must not be sent on delivery. The seller is entitled to unilaterally offset the claim for compensation for damage to the goods against the buyer's claim for a refund of the purchase price.
WITHDRAWAL FROM THE CONTRACT BY THE BUYING BUSINESSMAN
- If the buyer purchases goods in connection with the subject of his business activity or as part of his independent profession, the provisions of Article 5 of these GTC do not apply and the provisions set out in this article below apply.
- The buyer, an entrepreneur, may be allowed by the seller, based on an agreement with the seller, to cancel the purchase contract based on the buyer's request delivered to the seller no later than 14 days from the conclusion of the purchase contract. This does not apply if the value of the purchased goods is higher than EUR 5,000 .
- If the buyer is allowed to cancel the purchase contract using the procedure specified above, he/she acknowledges that the refunded purchase price may be reduced by the amount by which the value of the goods has decreased.
- If the buyer is allowed to cancel the purchase contract in the manner specified above and the returned goods are not in their original packaging, unused, including all parts and accessories, then the buyer-entrepreneur acknowledges that the seller reserves the right to charge a fee for such a return of the goods, in an amount that compensates the seller for the costs necessary to re-release the goods. Compensation for the decrease in the value of the goods or compensation for the costs of re-release of the goods will be included in the purchase price refunded to the buyer-entrepreneur.
- The buyer entrepreneur cannot withdraw from the contract due to the occurrence of a defect, nor demand the delivery of a new item if he cannot return the item in the condition in which he received it.
The appendix to the terms and conditions includes a sample form for withdrawing from the purchase contract.
Seller's contact details:
Delivery address – Dirty Goats, Jana Sádecká, Průmyslová 591/1, 68201 Vyškov na Moravě, Česká republika (possible only after prior agreement with the seller)
email address – info @ bombshellparts.eu
In Brno on March 10, 2025
Form for withdrawal from the purchase contract:
Dirty Goats Ltd.
Nove Sady 988/2, Old Brno,
602 00 Brno
Czech Republic
Subject: Notice of withdrawal from the purchase contract
I hereby announce that I am withdrawing from the purchase contract concluded with the company Dirty Goats sro, the subject of which was the purchase of the following goods:
Name and surname of the buyer-consumer:
Buyer-consumer address:
Order number:
Date of order:
Date of receipt of goods
The purchase price should be refunded by bank transfer to the bank account number:
On ___________ on _______________
___________________________
Signature of the buyer - consumer
